Once submitted, your order is final and irrevocable. Ticketbroker.com's ("our") ticket inventory is usually updated every 24 hours. Since each ticket is unique, we will CONFIRM your accepted order by telephone or e-mail not later than the next business day. If we have any problems processing your order, we will contact you as soon as the next business day.
All sales are final upon such confirmation, and Ticketbroker.com will establish a delivery date at the time of confirmation. Ticketbroker.com is not obligated to accept any order, to accept any return or to make any refunds, exchanges or cancellations, unless we cannot fill your order. If the exact tickets ordered are no longer available at the time the order is placed, we reserve the right to replace them with equivalent seating for the same event. If Ticketbroker.com cannot fill your order, we will cancel the charge or issue a full refund promptly.
Once tickets are received at the address you designate for delivery, they cannot be replaced if lost or stolen. Who Needs Two? Ticketbroker.com is not responsible for postponements, rescheduled events, date changes or time changes. If an event is cancelled, we will refund the price of the tickets minus any shipping and handling fees unless the cancellation is due to one of the following reasons: weather, venue structure issues, war, fire, terrorism, civil disturbance, customers inability to obtain travel, or labor disputes. Please call us at 888-246-8499 with any questions about your order.
Thank you for your business. PLEASE READ THIS AGREEMENT CAREFULLY BEFORE ORDERING TICKETS ON THIS SITE. You may not use this web-site or order any tickets, except on the following terms and conditions. By using this site, whether for information or to place any order for one or more tickets, you agree to and accept all of the terms and conditions in this Agreement.
TICKETBROKER.COM agrees with each user of this site, and each user of this site (referred to in this Agreement as "you") agrees with TICKETBROKER.COM, as follows:
WHO NEEDS TWO TICKET SERVICES, LTD. is an Illinois corporation doing business under the name "TICKETBROKER.COM (sometimes referred to as "Ticketbroker.com" and sometimes by "we", "us", "our" or the like) engaged in the business of brokering (buying and selling) tickets to entertainment events, including concerts, theater and sporting events taking place in the United States & Canada.
Ticketbroker.com is a licensed Ticket Broker and a member of the Global association of Ticket Brokers.
Ticketbroker.com is a private, independently owned company, and is not associated with Ticketmaster, Tickets.com or any other ticketing company, web-site or agency, box office, theater, stadium or arena.
Ticketbroker.com is also not associated with and is not an agent or authorized representative of any professional or amateur sporting or racing league or association, such as MLB, NCAA, NFL, NBA, NHL, USTA, PGA, LPGA, USGA, NASCAR, WBA or any association, educational institution, club, corporation, partnership, player, team or other individual or entity participating in or sponsoring any sporting event, or of any other business or charitable artist, association, company, corporation, individual, organization, partnership, performer or other entity or person conducting, participating in, producing or sponsoring any other entertainment event, and all logos and names of any of them are their property and used for purposes of factual description only.
707 Lake Cook Road
Deerfield, IL 60015
Toll Free Number: (888) 246-8499
Phone (847) 564-8499
Fax (847) 564-8855
Through our efforts we obtain tickets to entertainment events of all sorts and make them available to our customers. We regularly list our current inventory of tickets we have available on our site, so that you can determine what tickets you would like to purchase and place an order for them.
We cannot assure you that the listings are completely accurate at any given time, since we process orders once a day, and tickets that have been listed earlier than when you look for them on our site may have previously been ordered by others. As a result, ticket availability and prices shown on our site may change without notice. We cannot guaranty that the tickets you order are actually available and available at the price shown. You can obtain more accurate information by phoning us.
Through its various sources Ticketbroker.com is able to obtain tickets to events that have been sold out or for which tickets are otherwise not easily available. Our prices for tickets are almost always more than the face value of such tickets and include a service charge on top of the face value. The service charge varies with each ticket and depends on seat quality, supply and demand and our cost of acquiring premium tickets. For good seats to very popular events our price can be several times the face value. Also, for very popular national events, such as the Super Bowl or the World Series, prices can fluctuate dramatically within hours, and we cannot guaranty the accuracy of our listings. Please feel free to call us whenever you wish up-to-date information.
Tickets are usually available only in the quantities listed. All sets of tickets are located next to each other unless otherwise indicated or we notify you otherwise. You may request a small quantity of tickets out of a larger set of tickets listed (for example, 2 tickets out of the 8 listed), but we cannot assure you that the smaller set will be available or that the price will be the same. We suggest that you order even numbers of tickets, since lots of 1, 3, 5 or the like are harder to obtain, and will most likely be higher priced, if available at all. Please feel free to call us or e-mail us at firstname.lastname@example.org with specific questions or requests.
Your order for tickets is an offer to purchase such tickets at the price shown. Because we must make a fair allocation of tickets to orders, you cannot revoke your order until we have accepted it or rejected it. When we process your order, we will verify whether we can provide the requested tickets for you. IF YOUR ORDER IS ACCEPTED, WE WILL CONFIRM YOUR ON-LINE ORDER NOT LATER THAN THE NEXT BUSINESS DAY. We are not obligated to fill your ticket order unless we confirm acceptance to you.
If we cannot fill your order as you requested, we will notify you promptly, and may offer alternative tickets or direct you back to our web-site to check current inventory. We are not obligated to fill any order and may refuse your order in our sole discretion.
Once we have confirmed your order, TICKETBROKER.COM IS COMMITTED TO PROVIDING THE TICKETS YOU ORDERED AT THE QUOTED PRICE. If the exact tickets ordered are no longer available at the time the order is placed, we reserve the right to replace them with equal or better seating for the same event at no additional cost. The confirmation will indicate the date and method of delivery.
ONCE WE CONFIRM YOUR ORDER, THE SALE IS FINAL. Ticketbroker.com is not obligated to accept any return or to make any refunds, exchanges or cancellations, unless we cannot fill your order.
Once tickets are received, they cannot be replaced if lost or stolen. Ticketbroker.com is not responsible for time changes or rescheduling of events; it is your responsibility to confirm the time and date of the event with the sponsor. Ticketbroker.com will, however, issue a full refund if an event is cancelled outright.
If Ticketbroker.com cannot fill your order, we will cancel the charge or issue afull refund promptly.
You agree that by ordering tickets on-line, you authorize us to charge your credit card if we are able to fill your order for the quoted price of the tickets requested and any applicable taxes, charges, surcharges.
As an Illinois company, Ticketbroker.com collects taxes as required by law. We are required to collect an entertainment tax (varying up to 9%) on most events that takes place within Chicago city limits.
We deliver all orders by Federal Express and require a signature on all deliveries. If you believe Federal Express will not provide adequate delivery service to your address, please contact us promptly about alternative shipping methods. We do not have to agree to use any other delivery service that we believe may not be able to make a guaranteed timely delivery to you. We are responsible solely for timely delivery of your order to the delivery service so that it can reach you within the delivery period guaranteed by the service; we are not responsible for timely delivery to you by any delivery service.
We will deliver to the billing address of your credit card unless you have registered another shipping address with your issuing bank and indicate such registered address in your order. You may call us with special delivery instructions, but we will require faxed or original copies of your driver's license, credit card and signature on our invoice (e-mailed or other) in order to protect you and Ticketbroker.com against credit card fraud.
You are responsible for providing your correct billing and/or shipping address. We will charge you a fee if we have to re-route a shipment we have already sent because of your error in supplying the shipping address (by telephone or on-line order). We are not responsible for any claims because tickets arrived late or not at all because you provided incomplete, inaccurate or missing shipping information in your order.
Our business is such that delivery of tickets can be as late as the day of the event. We do not ship until we have verified your order and issued a confirmation. If delivery of tickets for an event is not scheduled at least two (2) business days before the event, please call or e-mail us in order to obtain tracking information and to alert us to any unexpected delays.
Ticketbroker.com will not be responsible for any late delivery if you do not contact us (by telephone conversation or fax or other electronic transmission with electronic verification of receipt) during business hours at least two (2) business days before the event to notify us that your tickets have not arrived.
As of July 1st 2005, we have stopped distributing our current Gift Certificates. We will only be honoring the current Gift Certificates until Jan. 1st 2006. We still will be distributing Gift Certificates, but they will be in a new form and have a "Promo Code " on them that will be required at the time of placing an order. Gift Certificates are applied to our listed Retail price and may not be accepted if a discount is offered. There is a limit of one per order. Gift Certificates can only be applied to ticket price. The Gift Certificate User is responsible for any applicable taxes and shipping.
Tickets for certain events are not distributed until shortly before the event. In such cases, we cannot confirm orders for a period of time, but will establish a waiting list. Please call us to get on a waiting list, and we will contact you as soon as we have tickets that you may order. The waiting lists are based on a first-come, first-served basis for tickets in various price classes; we may charge a non-refundable fee for putting you on the waiting list for certain very desirable tickets, but this will not guarantee acceptance and confirmation of your order.
Because various states and organizations place legal or contractual restrictions on the resale of season tickets, Ticketbroker.com does not resell season tickets as such. We can often, however, customize special packages for the series of events for which you may wish tickets. Please call us with your requests and requirements.
Ticketbroker.com is very much interested in obtaining tickets you may be unable to use for any popular entertainment event. Please contact us by telephone if you wish to sell tickets you cannot use. Please be aware, however, that state laws and organizations' contracts may restrict the trade, purchase or sales of season tickets. Ticketbroker.com does not participate in or sanction illegal trading, purchasing or selling of season tickets. When you offer to sell us season tickets (whether for an entire season or individual events), you represent and warrant to us that you and Ticketbroker.com will have the legal and contractual right to resell those tickets, and agree to indemnify, defend and hold us harmless from any damages we may incur because such representations and warranties are not accurate.
Ticketbroker.com makes no warranty of any kind regarding this web-site or any data or other materials provided on this site, all of which materials are PROVIDED ON AN "AS IS BASIS". Neither Ticketbroker.com nor any third-party providers of information on or related to this site warrant the accuracy, completeness, currency or reliability of any of the content or data found on this site. TICKETBROKER.COM, FOR ITSELF AND FOR ALL SUCH THIRD-PARTIES, DISCLAIMS ALL WARRANTIES AND WARRANTIES OF CONDITIONS RELATING TO SUCH MATERIALS AND INFORMATION AND ANY TICKETS SOLD BY TICKETBROKER.COM ON OR THROUGH THIS WEB-SITE OR WRITTEN OR ELECTRONIC COMMUNICATIONS WITH ITS CUSTOMERS OTHER THAN THOSE EXPRESSLY SET OUT IN THIS AGREEMENT OR ELSEWHERE ON THIS WEB-SITE, SPECIFICALLY DISCLAIMING ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT AND OTHER WARRANTIES AND CONDITIONS ARISING FROM STATUTES OR OTHERWISE IN LAW OR FROM A COURSE OF DEALING OR USAGE OF TRADE, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.
Ticketbroker.com uses its best efforts to maintain, but cannot, whether on its own behalf or on behalf of third-party providers of information or links on this site, warrant that, this web-site free of viruses and other harmful components, or that your computer will not suffer damages because of a virus acting in connection with this site. Neither Ticketbroker.com nor any third-party provider of materials to this site is responsible for any such damage to your computer equipment or other property resulting from your access to, use of or browsing on this site or your downloading of any materials, data, text, images, video or audio from this site.
Ticketbroker.com is not responsible for late delivery, non-delivery or loss of your tickets because Federal Express or any other delivery service we have agreed to use at your request fails to deliver according to its guaranteed terms.
If we cannot deliver tickets for a confirmed order, Ticketbroker.com's liability will not exceed the original purchase price paid by our customer for the tickets. If any tickets sold by Ticketbroker.com to you cannot be used because they turn out to have been stolen, counterfeited or reported lost by the original purchaser, and we purchased those tickets in good faith, Ticketbroker.com's liability to you will not be more than the original price paid by you (including taxes, shipping and other charges) for such tickets.
IN NO EVENT WILL TICKETBROKER.COM OR ANY THIRD-PARTY PROVIDER OF MATERIALS FOR THIS SITE BE LIABLE FOR ANY INJURY, LOSS, CLAIM, DAMAGE OR ANY SPECIAL, EXEMPLARY, PUNITIVE, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, BUT NOT LIMITED TO LOST PROFITS OR LOST SAVINGS), ARISING FROM OR OTHERWISE CONNECTED WITH (A) ANY USE OF THIS SITE OR CONTENT FOUND ON THIS SITE, (B) ANY FAILURE OR DELAY, OR (C) THE PERFORMANCE OR NON-PERFORMANCE BY TICKETBROKER.COM OR ANY SUCH THIRD-PARTY PROVIDER, EVEN IF ADVISED OF THE POSSIBILITY OF DAMAGES TO THE CLAIMING PARTY.
This Agreement and Ticketbroker.com's and your obligations will be governed by the laws of the State of Illinois, United States of America. By using the web-site or Ticketbroker.com's services, you agree that all legal proceedings with respect to this Agreement, this web-site and Ticketbroker.com's services must be brought in State or Federal courts located in the City of Chicago, State of Illinois and you consent to the personal jurisdiction of and laying of venue in such courts. Nevertheless, we may seek to enforce any award in such proceedings against you in any other jurisdiction where you are located or have assets.
You agree that your violation or attempted violation of the terms and conditions of this Agreement may cause irreparable damage to Ticketbroker.com, the exact amount of which would be difficult to ascertain and for which there may be no adequate legal remedy. Accordingly, you agree that we may seek an injunction from a court of competent jurisdiction to restrain you and others acting with you from such violation or attempted violation with having to post a bond or other security, and that we may recover our costs and expenses in obtaining such injunction from you and such other parties.
If Ticketbroker.com takes any action to enforce this Agreement and its terms and conditions against you, we will be entitled to recover from you, and you agree to pay, all reasonable and necessary attorney's fees and any costs of litigation, in addition to any other relief at law or in equity to which we may be entitled.
We reserve the right at any time and from time to time to modify the terms and conditions of this Agreement, and your use of this site at any future time will be based on the terms and conditions then in effect. We may impose additional terms and conditions on particular orders and purchases of tickets and other services from Ticketbroker.com, and such terms and conditions will be set out elsewhere on this web-site or in our communications with you about such orders and purchases before such orders or purchases are final. This Agreement and such other terms and conditions set forth elsewhere constitute our entire agreement with you regarding your use of this web-site and Ticketbroker.com's services, and that agreement may not be modified with respect to any existing order or purchase without both Ticketbroker.com's and the affected customer's consent as set forth on this site or in other written or electronic communications between them.
TicketBroker.com provides an online ticket broker offering premium event tickets for sale on the secondary market. Prices reflected on this site are determined by the buyers and sellers and may be substantially higher than the face value printed on the ticket. TicketBroker.com contains event and concert tour dates, as well as team information and game schedules for every sport. We are not affiliated with any box office, venue, sponsor, team, performer, Ticketmaster.com, or other organization. Any trademarked terms that appear on this page are used for descriptive purposes only.